Delivery Coverage: Kaylite delivers orders across India except to remote areas or towns not covered by regular courier services. If you are unsure about delivery to your address, you can contact their customer service at +91-9999372590 before placing your order.
Shipping Charges: Orders above ₹300 are shipped free of charge. For orders below ₹300, a flat shipping rate of ₹20 per order is applied.
Order Processing: After placing an order, you will receive an order confirmation email immediately. A customer representative will call you to confirm your order and address details. Orders are processed and shipped within 24 hours if placed before 4 PM on a working day, and within 48 hours if placed after 4 PM, on Sundays, or public holidays.
Delivery Time: Orders are delivered within 3-7 working days from the shipping date.
Order Tracking: Once the order is shipped, you will receive an email with the airway bill number or shipping number for tracking.
Delayed Orders: If your order is delayed beyond 5-7 working days from the shipping date, you can contact customer service for assistance.
Unforeseen Delays: Delays due to unforeseen circumstances like political disturbances, natural calamities, or other forced measures are not the responsibility of Kaylite. However, they will keep you updated in such cases.
For more detailed information, you can visit their shipping policy page on their website